Privacy Policy

Effective Date: 01-01-2026

Verdax New Energy Private Limited (“Verdax”, “Verdax Store”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of users who access or use our website https://theverdax.com.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

1. Company Information

Legal Name: Verdax New Energy Private Limited
Brand Name: Verdax Store
Business Type: Private Limited Company
Registered Address:
9th Floor, Spaces, Olympia Technology Park,
No: 1, Jawaharlal Nehru Salai,
SIDCO Industrial Estate, Guindy,
Chennai, Tamil Nadu, India – 600032

Email: admin@theverdax.com
Phone: +91 70926 99666

All legal jurisdiction shall be Chennai, Tamil Nadu, India.

2. Information We Collect

We may collect the following information:

a. Personal Information

Full name
Email address
Phone number
Billing and shipping address

b. Payment Information

Payment details are processed securely by third-party payment gateways
We do not store credit/debit card numbers, CVV, or UPI credentials

c. Order & Transaction Data

Products purchased
Order value
Transaction status

d. Technical Information

IP address
Browser type
Device information
Pages visited on our website

3. How We Use Your Information

We use collected information to:

Process and fulfill orders
Communicate order updates and support responses
Process refunds (where applicable)
Improve website performance and user experience
Comply with legal and regulatory requirements
Prevent fraud and unauthorized transactions

4. Sharing of Information

We do not sell, trade, or rent personal data to third parties.

We may share information only with:

Payment gateway providers (for transaction processing)
Logistics and courier partners (for order delivery)
Legal or regulatory authorities if required by law

All third parties are obligated to protect your information.

5. Cookies & Tracking Technologies

Verdax Store may use cookies to:

Enhance browsing experience
Remember user preferences
Analyze website traffic

You may disable cookies via your browser settings, though some features may not function properly.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against:

Unauthorized access
Data loss
Misuse or disclosure

However, no online platform can guarantee 100% security.

7. Product & Order Policy Reference

Most products sold are non-returnable
Machinery products only may be returnable, subject to conditions
Refunds (if applicable) are processed within 10 working days
Orders are processed within a maximum of 3 working days
Currently, we ship within India only

(For details, please refer to our Refund, Cancellation, and Shipping Policies.)

8. User Rights

You have the right to:

Request access to your personal data
Request correction of incorrect information
Request deletion of data (subject to legal obligations)

Requests can be made via email or phone.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Privacy Policy

Verdax Store reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated effective date.

11. Contact for Privacy Concerns & Disputes

For any privacy concerns, disputes, or queries, contact us at:

📧 admin@theverdax.com
📞 +91 70926 99666